We have moved from the containment phase to the delay phase of managing the COVID-19 pandemic. Please do not attend the surgery unless you have been advised to do so. For any enquiries, please contact 0116 2677901.
Changes to repeat prescription ordering
From the 30th June 2019, West Leicestershire residents (which includes all patients registered at Greengate Medical Centre), will have to order their repeat prescriptions directly through their GP Practice and not a high street/internet pharmacy or appliance contractor. We have leaflets and posters available within the surgery for your information which should help to understand the changes, as well as provide details of what you need to do.
If you feel that you or your family member should be exempt from this, please ask at Reception for an 'Exemption Form' and the usual GP will make a decision as to whether a patient meets the criteria to have this be upheld.
Extended Access appointments
We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.
Depending on your individual circumstances and symptoms, we may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.
Depending on the reason for your appointment, and if you are in agreement, it may be suitable for you to see an Advanced Nurse Practitioner, instead of a GP.
The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.
These appointments will be available at the following locations:
Loughborough Urgent Care Centre at Loughborough Community Hospital
Coalville Community Hospital
Hinckley and Bosworth Community Hospital
If you would like to know more please speak to a member of practice staff.
Our Practice Nurse, Julie Martindale has recently announced her retirement. This had been planned prior to the Covid-19 pandemic and luckily we still have her in the Practice until Wednesday 27th May 2020, which will be her last working day at the surgery. She will be sorely missed by all staff and patients who have been treated by her over the years. We would like to thank Julie for her exceptional dedication to her role, her fantastic level of expertise and care to our patients and for being an all round wonderful person. Julie is our very own NHS hero. We hope you will join us in wishing her all the best for her retirement.
As of the 1st of July 2019, the Practice will be offering certain Healthcare appointments from 7:30am, Monday to Friday. We are hoping that this will enable patients who struggle to make appointments during the normal working day, to have more options.The Duty Doctor on any given day will also have 2 telephone appointments available to him between 6:00pm and 6:30pm. This will be trialled until March 2020 at which time, we will review this.
We are encouraging patients to sign up to online services if they are able to. The link is available via this page on the right hand side. Having online services will allow you to get an appointment without having to call the surgery as well as giving you several other time-saving advantages. If you would like any help signing up, please contact the surgery and we will be happy to assist.
Our surgery now has access to the NHS app. You can self identify using the application in order to use the service - just download the App on your smart device and follow the instructions.
Bank Holidays 2020
The surgery will be shut for the Monday 25th May, August Bank Holiday, Christmas Day and Boxing Day. This is subject to change in light of the Covid-19 pandemic.