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News about our Doctors

Dr Sue Ford our Senior Partner, will regrettably be retiring from the Practice on the 2nd June 2019. Dr Ford has been with the Practice for 28 years and will be sorely missed by many patients and staff alike. We all would like to express our thanks to her for the years of exceptional work as a GP and wish her every happiness in her retirement. 

In doing so, we are also very pleased to announce that Dr Thomas Edwards will be joining the Practice as a full time Partner from the 3rd June 2019. Dr Edwards will be taking over Dr Ford's patient list. All of Dr Ford's patients will automatically be transferred to Dr Edwards to ensure a smooth transition and we hope you will join us in welcoming him to Greengate Medical Centre.

Dr Greer will become Senior Partner at the Practice upon Dr Ford's retirement.

Changes to repeat prescription ordering

From the 30th June 2019, West Leicestershire residents (which includes all patients registered at Greengate Medical Centre), will have to order their repeat prescriptions directly through their GP Practice and not a high street/internet pharmacy or appliance contractor. We have leaflets and posters available within the surgery for your information which should help to understand the changes, as well as provide details of what you need to do.

Extended Access appointments

We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.

Depending on your individual circumstances and symptoms, we may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.

Depending on the reason for your appointment, and if you are in agreement, it may be suitable for you to see an Advanced Nurse Practitioner, instead of a GP.

The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.

These appointments will be available at the following locations:

Loughborough Urgent Care Centre at Loughborough Community Hospital

Coalville Community Hospital

Hinckley and Bosworth Community Hospital

If you would like to know more please speak to a member of practice staff.



All surgeries are held by appointment which can be made by telephoning the surgery.

Making and Cancelling Appointments

We would like patients to be seen by the doctor with whom they are registered if at all possible. This is to ensure that the GP with whom you consult is familiar with your medical history. If your doctor is absent, you may consult with any of the other doctors in the practice.

If you would prefer to see a particular GP we will try to accommodate your wishes within the medical resources available at any given time.

If you would like to be able to book GP appointments on-line, please ask at reception.

One Appointment One Problem

Appointments are only 10 minutes long, and in order to investigate your problem fully, we ask that you prioritise your medical conditions and present your most important symptoms.

calendar Click here to book/cancel your appointment online

Every effort is made to see patients with urgent problems on the same day, and spaces are reserved each day for this purpose. Please note however that if you are being seen on this basis, you may need to wait to be seen between patients who have booked appointments.

Appointments are always bookable more than 2 days in advance.

If you cannot keep an appointment, please contact the surgery as soon as possible in order that we may offer the appointment to another patient.

We are especially busy before and after public holidays. To help us, please ensure you order any medication in advance of such periods.



We now offer a free text messaging facility where a text message will automatically be sent to your mobile phone 24 hours in advance of your appointment, as a reminder to you.

If you would like to receive these text messages, please contact the surgery.

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